FAQs

What is the warranty?

Warranty PDF

What is the return policy?

We do not have a return policy since the majority of our products are built-to- order. If it is determined by your Customer Service Representative that a product may be returned, there would be a restocking fee plus freight assigned to the return.

What do I do if I have defective or damaged product?

Please contact your local Sales Representative in regards to defective or damaged product. They will want to inspect the product.

Why is there a charge on my Replacement order?

If your Replacement order was issued with a charge, then a RGA has been issued to return the defective product.  Once the product is returned via Styline Logistics (only) and inspected, then a credit will be issued for the Replacement order.

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